This Privacy Policy explains how Shakha Agrawal Interiors, LLC, DBA Shakha Homes (“we,” “us,” or “our”), collects, uses, and protects your information when you visit our website, landing pages, or interact with our content, services, and marketing campaigns.
By using our website or submitting your information through any form, you consent to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Personal Information You Provide
We may collect personal information you voluntarily provide, including:
Name
Email address
Phone number
City, state, or property preferences
Any other details you submit through forms, surveys, or inquiries
1.2 Automatically Collected Information
When you interact with our website or landing pages, we may automatically collect:
IP address
Browser type
Device information
Pages viewed and time spent on site
Cookies and tracking technologies (including Meta and Google tools)
1.3 Information from Advertising Platforms
If you engage with our advertisements (including Meta, Facebook, Instagram, or Google), we may receive:
Lead information submitted through forms
Engagement and interaction data
Tracking identifiers used for performance measurement and optimization
2. How We Use Your Information
We use your information to:
Provide services, resources, or guides you request
Respond to inquiries and requests
Schedule consultations or follow-ups
Send educational, informational, or promotional communications
Improve our website, offerings, and overall client experience
Run targeted advertising and retargeting campaigns
Analyze performance and conversion data
3. Email & SMS Communication Consent
By submitting any form on our website or landing pages, you consent to receive communications from Shakha Homes, which may include:
Emails related to your inquiry or services
Educational or promotional emails
SMS text messages such as appointment reminders, follow-ups, or relevant updates
You may opt out at any time:
Email: Click the “unsubscribe” link in any email
SMS: Reply STOP to unsubscribe
Message and data rates may apply.
SMS Consent & Use
SMS consent is obtained when you voluntarily provide your mobile phone number and affirmatively opt in through our website forms, scheduling pages, or other online submission methods. By checking the consent box and submitting your information, you expressly agree to receive SMS communications from Shakha Homes related to your inquiry, appointment, or services.
SMS messages may include appointment confirmations, reminders, follow-ups, service-related updates, and occasional promotional or informational messages. Message frequency may vary. Message and data rates may apply.
SMS consent is used solely for communication purposes between you and Shakha Homes. We do not sell, share, or transfer SMS consent or mobile phone numbers to third parties for marketing or promotional purposes.
You may opt out of SMS communications at any time by replying STOP.
4. How We Share Your Information
(Mobile Information Disclosure)
We do not sell, rent, or share your personal information, including mobile phone numbers or SMS consent data, with third parties for marketing or promotional purposes.
Mobile information will not be shared with third parties for marketing or promotional use.
Text messaging originator opt-in data and consent will not be shared with any third parties, except as required to provide the messaging service.
We may share your information only with trusted service providers strictly necessary to operate our business, such as:
CRM and communication platforms (e.g., GoHighLevel)
Email and SMS delivery providers
Advertising platforms (Meta, Google)
Scheduling or payment processors
Website hosting and analytics tools
These providers are authorized to use your information only to perform services on our behalf and are contractually required to protect your data.
5. Data Protection
We take reasonable and appropriate measures to protect your personal information, including:
Secure form submissions
Restricted internal access
Industry-standard security tools and practices
While we prioritize safeguarding your data, no system can guarantee absolute security.
6. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to:
Analyze website traffic
Improve user experience
Deliver relevant advertising
Measure marketing performance
You may disable cookies through your browser settings; however, some features of the website may not function properly as a result.
7. Third-Party Links
Our website may include links to third-party websites.
We are not responsible for the privacy practices or content of those sites.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18.
We do not knowingly collect personal information from minors.
9. Your Rights
Depending on your location, you may have the right to:
Access, update, or request deletion of your personal information
Request a copy of the data we hold about you
Opt out of marketing communications
To submit a request, please contact us using the information below.
10. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Shakha Agrawal Interiors, LLC
Operating as Shakha Homes
📧 [email protected]
📞 +1 (949) 466-1900
11. Updates to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.